Privacy Policy

This policy explains what Reckless Bricks (recklessbricksonline.com), operated by Nuggets Marketplace LLC, collects and how we use it. "Reckless Bricks" is a registered trade name of Nuggets Marketplace LLC.

What we collect

• Account information: your email address and password when you create an account. Passwords are stored in hashed form; we never see them in plain text.
• Order information: your shipping address, order details, contact email, and your phone number if you provide one. Payment card details are entered directly with our payment processor, Stripe — we don't receive or store your full card number.
• "Sell to us" submissions: if you request a quote, the contact details (your name, email address, and phone number if you provide one), item description, and photos you provide.
• Email sign-ups: your email address if you opt in to drop notifications.
• Usage data: basic analytics about how the site is used. If enabled, we use Meta Pixel and Google Analytics; these set cookies and share limited usage data with those providers. You can control cookies through your browser settings.

Text messages and calls

If you give us your phone number when you place an order or send us a sell request, we may text or call you about that order or request: confirming it, letting you know when it ships, and answering questions you send us.

We do not currently send promotional texts. If we ever do, they will be opt-in only and we will ask you separately.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting out of texts does not affect your order — we will still email you about anything we need to tell you.

We do not share or sell your mobile number or your text messaging consent with third parties or affiliates for their marketing or promotional purposes. We share your number only with the service providers that carry our calls and messages.

Our phone provider records calls, and the recording is stored with them. The greeting on our line tells you this before the call connects.

How we use it

To process and ship your orders, respond to your messages and quote requests, send order and account emails, prevent fraud and abuse, and improve the store. If you opted in, we send occasional drop and promotional emails — you can unsubscribe at any time from any such email.

We do not sell your personal information.

Who we share it with

Only the service providers we need to run the store: our payment processor (Stripe), our hosting provider (Vercel), our database and account system (Supabase), our email provider (SendGrid), our phone and texting provider (CallRail — it carries our calls and messages, stores call recordings, and records which of our numbers you contacted), and analytics providers if enabled. Each receives only what it needs to perform its function. We may also disclose information if required by law.

Data retention

We keep order and account records as long as needed to provide the service and meet legal, tax, and accounting obligations. Quote-request photos are kept only as long as needed to evaluate the request.

Your choices

You may request access to, correction of, or deletion of your personal information, and (depending on your state, including under the California Consumer Privacy Act) may have additional rights. Email support@recklessbricksonline.com and we'll respond as required by law. You can close your account by contacting us.

Children

This store is not directed to children under 13, and we don't knowingly collect their personal information.

Changes

We may update this policy. The version and effective date above show which version is current. Material changes will be posted here.

Contact

Nuggets Marketplace LLC — support@recklessbricksonline.com